The staff were great, the hotel and grounds were lovely . The food was very nice. As usual the prices for drinks were high but probably the same in every city centre hotel to be honest. I think it would be nice if the £10 per day parking was included in the price. Maybe we had to pay as we booked through **********. Now the negatives . Our room was ok. The decor was boring. The bathroom was tiny and smelled damp and had a smell from the drains. Our quilt cover was still wet on the corner when we arrived. I didn’t complain as we went straight out so was hoping it would be dry when we got back but unfortunately it was still damp the next morning. The next day after we had been out and arrived back at the hotel at approx 3-45 as we had an early meal booked in town our room had not been cleaned. The staff were apologetic but I have never come across this before , normally the rooms are cleaned by that time of the day. We did then point out that the quilt was still damp and they changed it straight away. Tea , coffee facilities good. Ironing board and iron . Not much in the way of toiletries. Literally just a tiny shampoo and shower gel. Body lotion would have been nice. Overall although I sound very picky we loved the hotel I guess we were just unlucky with the room we got.
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