歐洲水療飯店(Europe Hotel & Spa)

Beautiful property. extremely well-designed suites. Very friendly personnel. Excellent location for the Matterhorn view. The room was tastefully decorated, with a comfortable bed, excellent house cleaning services. Provide personal skincare product, especially the sheep soap that I love it ! Breakfast was also excellent. I’d want to go there again ! :)

We have just returned to the UK from Zermatt and the experience of the town and the hotel was absolutely outstanding. We found Swiss people incredibly friendly, and of course the mountain scenery is out of this world. All team at the hotel, and Chris in particular, took excellent care of us throughout our stay. They were all super helpful attending to all of our needs. We booked a room with Matterhorn view which was spectacular! Although breakfast was excellent, I would pack some coffee if you are a coffee drinker. Rooms have a kettle, but sadly no tea or coffee is provided. There is a tea station few floors down which we found quite inconvenient, having had to walk few floors down just to make some tea, and then carry it back few floors up. The tea station has no coffee, how strange! Also, the TVs are quite oldschool with no way to link your Netflix account. The live TV signal kept hanging every couple of minutes which we found quite frustrating. Nevertheless it was a great experience and we would deffinitely return to Europe hotel. Although this time we would pack a laptop and some coffee :)

デザインマッターホルン ルームに宿泊しました。素朴さとモダンが同居した心地よい部屋。なにより、部屋からもバルコニーからもマッターホルンの姿が手に取るように見えることが、この部屋の魅力です。 二食付きのプランでしたが、夕食も量もちょうど良く美味でした。スタッフも、個人差はあれども心地よいサービスは共通していました。 駅からの往復は送迎をリクエストしておくのがオススメです。

Room was spacious and had plenty of light. Excellent details like 2 sofa chairs, separate loo and the bathroom had a separate bath and walk-in shower. Food was delicious but wines over priced in my opinion. Staff was courteous and attentive. Ski room was clean and modern with state of the art heating/drying equipment. Wonderful spa with a large hot tub and different types of sauna.

Just a spectacular charming hotel and spa with the most amiable of staff! The rooms are spacious, impeccably clean and so comfortable; ours had a balcony and a view of the Matterhorn. If you don't get a room with a view, no worries, as the restaurant offers a spectacular view of the Matterhorn. Breakfast is incredible, don't skip it and the view that comes with it. The bar offers a great fun place to wind down. The spa was clean and quiet ... wish the spa offered more hours in late evening, because its just so great to enjoy their fantastic steam room and sauna after a very long day of hiking and skiing. The location is very close to transportation and shops but very private and incredibly quiet. The sheep motif is adorable. We cannot thank the staff enough as my husband left his glasses behind. The staff were exceptionally accommodating and forwarded them to our next location. Go figure, he realized later he packed his prescription glasses and the ones left behind were cheap reading glasses. The staff sent them anyway, going the extra mile. We will be back and will stay longer.

We stayed at Hotel Europe for 3 nights as a last stop on a self-guided hiking tour with Alpine Hikers. Hotel Europe is just lovely. The rooms and bathrooms are spacious and comfortable. Our balcony faced the Matterhorn with a crystal clear view! The restaurant is outstanding, great food, wine, and coffee and the staff were excellent. I believe we had the pleasure of meeting Natalie, a wonderful server with a great sense of humor and joy. The location is very close to everything but tucked off the main thoroughfare. It's worth the money! Highly recommend

Das Hotel bietet einen erstklassigen Service und eine gemütliche A**osphäre. Die Zimmer sind modern eingerichtet und sehr komfortabel. Die Gastfamilie und das Personal sind äusserst freundlich und hilfsbereit. Das Frühstücksbuffet ist vielfältig und lecker, das Abendessen ein Highlight. Der Sommelier empfiehlt tolle Weine. Die Hotelbar mit Barchefin Tatjana ebenfalls sehr empfehlenswert. Die Lage des Hotels ist ideal. Insgesamt ein rundum gelungener Aufenthalt, den ich nur weiterempfehlen kann! Fast schon als würde man nach Hause kommen.

We spent 4 nights in this central but yet calm hotel. We really liked the cozy a**osphere and the nice details all around the property. Big, functional and super clean room. Small but well equipped spa area and lots of massage options. Excellent restaurant with nice mountain views; delicious food with various daily options… everything was so tasty and well presented that it was difficult to choose. Very friendly and helpful staff; we really appreciated all the personal touches and the relaxed a**osphere. Overall a very good option in Zermatt.

Wir haben uns extrem wohl gefühlt. Alles hat gepasst. Das Zimmer war sehr schön, fast neu und alles picobello. Das Frühstück war wunderbar, besonders das frische Obst und die tolle Auswahl an Broten und Käse, Fisch, S*****en, etc. Uns hat besonders das unglaublich tolle Menü am Abend gefallen; das war exzellente Küche. Immer ein toller Abschluss eines großartigen Skitages. Der Service ist mustergültig, das Personal außergewöhnlich herzlich und zuvorkommend. Jederzeit würden wir wieder buchen.