蘇黎世施魏澤爾霍夫飯店的杜福(The Dufour by Hotel Schweizerhof Zürich)

Didn't receive all the service they provided to the other guests they say the provide services like butler and turnover at night for the room but they never pass by our rooms for butler i was walking to the other room and i saw the man passing by one of the rooms and offering them and telling the about butler service if that time I didn't pass by i wouldn't know anything and when I checked in they didn't tell me about it and they didn't tell me about the free mini bar and the free parking until I discovered and tell them that was very surprising and I didn't understand what the point of it and I complained about it couple of time and no use of it ......other guests who paid much less than what we paid they get better services than us

The staff is great, very professional and super helpful. Hotel is located in the heart of the city. lots of stores and restaurants within walking distance. The Only con is that the rooms are a bit small for the price other than that it was a wonderful hotel.

Incredibly friendly and helpful staff. Perfect location in the heart of Zurich. The rooms are impeccably clean and the service is top notch. The rooms are getting a bit dated, in terms of decor and carpet. But the service, location and amenities still warrant a 5-star rating. The hotel should consider r vamping decor to keep pace with other 5-star hotels such as the Four Seasons, Mandarin and Ritz properties. But you won’t be disappointed in the amenities, location or level of service!

What a great experience for us to stay at this incredible hotel!! The location of this hotel is most desirable, but its best asset is its staff - they are just so welcoming and caring. I have a shout-out for Rene (Breakfast service) as he made sure we enjoyed in every way possible. He is incredible and made our fathers Day celebration very special. Thanks for such an amazing experience!

Wonderful four nights at this well located hotel. Staff very friendly and helpful. Some road works going on outside which guests may not enjoy, especially at night.