阿姆斯特丹阿姆斯特丹西飯店

The good: First and foremost, the staff. All very friendly doing their best to help with any problem that may arise, whether it has to do with your stay at he hotel or not. Good location, close to the museum quarter, five minutes' walk to the tram station that goes to Dam square and the train station, in a quiet residential street. OK: Rooms are very small and compact, but that seems to be the general situation in Amsterdam, and if you're out all day seeing the sights then it's not a deal breaker. The bad: Housekeeping needs to get their act together. Checked in, went up to the room, entered the bathroom and was greeted by a very strong smell of mildew or something similar. Fortunately I was immediately given another room without any argument. Went up to the room, entered the bathroom, and noticed that one of the overhead lamps was not working. Took a shower and found that there's a drainage problem with the water draining so slowly that I had to shut the water flow so as not to have water overflowing onto the floor. Nothing tragic, and it was all fixed the next day, but one would think that the job of housekeeping is to take care of these problems BEFORE the guest checks in, not after.

CityHub has a fantastic location, great concept and the shared spaces are excellent and clean. We stayed 2 nights and, although the room was very unique, we felt that a longer stay might have made the room feel quite claustrophobic. The bed is more than big enough for two people, and has useful plugs on each side of the bed. However, the rest of the room was only big enough for one person to get dressed/ready at a time. For our length of stay, this wasn’t too big of a problem and we knew this going in! The shared showers and toilets are excellent, we never had to queue and they were kept incredibly clean. The hostel is a 5 min walk to the nearest tram station, and only 15 minutes by tram to the central train station and most major attractions. We got a 48 hour pass for all public transit for €15 which I would recommend. We found the hostel to be in a very walkable location, with great food nearby! We never struggled to get anywhere on time or by public transit. A highlight was the CityHost system, all of the hosts were responsive with fantastic recommendations throughout the day and really enhanced our trip. We would definitely recommend this for a shorter trip, if booking for a longer trip just be aware of the size of the room!

這家酒店真的很漂亮；擁有美麗的內飾，既美觀又舒適。 房間也很好-乾淨又現代，很顯然這家酒店是新的，一切正常，看上去很乾凈。 但是，在一對年輕的英國夫婦的旅行中，我發現工作人員懷有敵意，在很多情況下，還有其他客人到來，他們的接待方式似乎與我們不同。坐在接待處時，工作人員凝視着他，感到不舒服，問我們是否可以得到幫助-我們衹是在放鬆或聊天。 我們住了四個晚上，我們的房間一次打掃過，這是在我打電話給接待員要求打掃之後。我們在大廳的盡頭，早上離開時回到我們的房間仍然不整潔。這令人失望且不公平，因為我們可以看到周圍的其他房間正在打掃。床單未在清潔過程中清潔或更換過。 這也意味着我們有四天不幹凈的毛巾，也沒有茶或咖啡。我認為這不適合四星級酒店。 但是總的來說，這是一家不錯的酒店，地理位置優越，而且足夠舒適。

酒店比較老了，設施略陳舊，地毯看起來比較臟。別的房間關門聲音都比較響，水龍頭有點漏水，要很使勁兒開關，而且水的熱度很難調節。電梯奇小，大概就能站倆人吧。房間真的很小，可能就是阿姆斯特丹的普遍情況吧。臨街房間會有點吵，會有飆車過。位置倒是很好，走不到十分鐘就是萊頓廣場，吃飯地方很多。走路去國立博物館和梵高博物館也不遠。可以在水吧接熱水，前台收點郵資會幫忙貼郵票寄明信片。 Hope the doors and faucets could be fixed or changed.

從中央火車站坐公交車過來，酒店對麪沒有停靠站，有行李箱不方便。酒店對麪的游泳池，不能進去，不是酒店的嗎？前天很熱心，問詢交通卡，購買方便。冰箱不能正常使用。房間還是夠大的，

Room was comfy, clean and pleasant. This hotel chain has successfully demonstrated their eco friendly ethos e.g. using vegan friendly shower products, catering for vegetarian/vegans in their extensive breakfast selection, having a green sedum roof, not relying on air con and even offering bike rentals. Got a glass of cava when we arrived! All hotel and cafe staff were really lovely Location was a little further out but along a tram line and near Vondel park if you fancied the roughly 30 mins stroll in to town. Plenty of eating and drinking options in the area The lobby is currently under renovation so we had to use the near by Cafe Moer (2 min walk) for breakfast, which is run by the same company Only disappoinment for us was the very soft pilllows which gave us neck ache

The hotel is located in a great part of town just a stroll or tram from the centre of Amsterdam. Its got charm and is decorated well, good beds even though the rooms are quite small, but adequate. However... The place is ran by random staff that change daily, we were overcharged on check in and had to wait weeks for a refund which soured the experience of staying here... Breakfast is poor for the price paid and the TVs dont work either... Shame the owners cant sort these small ******* out.

很棒的酒店，坐落在靠近市中心的一個美麗的公園內。步行 5 分鐘即可搭乘巴士前往中央車站。可愛的房間、早餐和工作人員。附近還有其他酒吧和餐廳。一個探索的好地方。

酒店是我的美麗,位置不錯,它很接近一切。 我們在地下室裏了一間有點黑暗的房間。 清不太好,室不如進來時應該是那麼完美。 我女兒在牀上發現了一隻,晚上我們吃了。 酒店聞起來很不錯,但房間卻不一樣。

We stayed with a Rick Steve's tour group. This company is clear to advise you that you will be staying in moderate European hotels on their tours, meaning they may have limited or no air conditioning, may have street noise, may be small, etc. This hotel had all of these drawbacks. Again, this was as advertised to us but something other U.S. travelers may want to know as the standards are very different. The unadvertised problem with this hotel is that it is dirty. We had two rooms, both of which were sloppy or sticky when we arrived and got no better with housekeeping. Both rooms had dirty linens, to the point of being stained; full of hair and other flotsam; and smelling bad in one of the rooms. I actually tied a pajama top around my pillow hoping to lessen the smell of it. They were working on housekeeping throughout our stay so I don't know where the disconnect was. We don't normally stay at hotels at this classification but it's a part of the tour culture for this company. We have been on several tours with them previously so knew what to expect and how to adjust our expectations. We tried to roll with this place hoping it would just make for a funny story but ultimately could not tolerate it; we checked out early and paid for another hotel. I don't think I've posted a hotel review in a decade, that's how unpleasant it was. There are plenty of other poor reviews here, including from other people on Rick Steve's tours so it's not a one off. I'll be sharing my unhappiness with the company in the hopes they change hotels. I understand they have a long relationship with them but we are too far past COVID restrictions for this to be tolerated. If you aren't with a tour group there is no reason to stay here. On the positive side it is very centrally located and the staff were okay. Relative to some other hotels in this category we stayed at it was modern. It just isn't clean.