阿波普卡飯店

This Hampton Inn in Apopka is Independently owned and operated, and I will share – Buyer Beware! I travel a lot for work, and I’m loyal to the Hilton brands. We have an upcoming meeting near this hotel, and I picked this location for out of area employees to book. Our meeting starts March 6th, and one employee in Atlanta accidentally selected Feb 6th, the day he was making the reservation, as his arrival date but realized his mistake within 2 hours of making the reservation. Within 2 hours of booking, he called the hotel directly, explained his mistake, and asked if they would help move his reservation to the correct date of March 6th. They said they would cancel it, but would also charge him the $157. Cancellation fee and he could make another reservation for March 6th. There were no Managers there, so he called the next day and explained the mix-up to the Manager, Kamal. Kamal said he needed to charge that penalty since “they were not able to use that room”. He asked Kamal if they had been fully booked and Kamal confirmed that they were not fully booked, so it is still not clear what impact this two-hour reservation had on their business? We escalated through Hilton Corporate, but because this property is independently owned and operated, they sent the escalation back to that location, which wound up again with Kamal. He was still not professional and still not helpful. Now I’m in the middle of figuring out a new hotel option for the nine of us that have booked so far and will then have to have each of them cancel this hotel and rebook at a new one. I just don’t understand how Kamal gaining that $157. penalty for an innocent mistake and providing a terrible customer experience makes a sound business decision for his company? Especially since he was made aware they will now be losing nine other confirmed reservations for March 6th as a result. I will remain loyal to Hilton as I have never had an experience like this at any of their other properties, they typically excel in customer service. This location is the exception.

When we first tried to check in there was a problem with the system as several of my credit cards didn't work even though they were all good. This was for a deposit. The woman who checked us in was very nice. One card finally worked. The room was very clean and the bed was extremely comfortable. The next morning and every morning the breakfast was very good. We were staying here to go to Daytona International Speedway two days in a row. I found that although it is the Orlando area it is still cheaper than staying closer to Daytona. It is only an hour drive to Daytona from there. The first night we returned to the hotel about 3:30AM and found that our room door was not closed all the way and therefore unlocked. I called the desk right away to report it. Luckily nothing was missing. The next day we went back to the track (Saturday). Upon returning that night just before midnight we found our key cards didn't work. We went around to the front door. The inside door was locked, I couldn't see anyone at the desk and there was no sign directing you to the intercom on wall which I didn't notice. I tapped on door. My wife noticed the intercom after that. The woman at the desk spoke to us through it. I told her our key cards were not working. She asked if we were staying there after that. I said yes. She let us in and blamed us for the card problem because my wife put her phone on the desk saying we put the cards by our phones. I pointed out that my card was in my wallet and no where near my phone. She gave us new cards. She was very rude in my opinion. When we got to our room it was not made up with no towels replaced. We checked out the next morning.

我的住宿很棒,喜歡它,我會推薦給任何人

我和老公休息了一晚,牀很舒服,房間很乾淨,辦理入住時前台的工作人員很好,很熱心,做的2個入住很棒,感謝兩位不錯的住宿。

對於想要捕捉阿波普卡城市風采的旅客來說，奧蘭多阿珀卡家庭旅館&套房是一個理想的選擇。飯店鄰近多個熱門旅遊景點，包括Happy Family Bible Seminars、Kitland park和St Mary Protectress Ukrainian Catholic Church，旅客可以將行程安排的更加緊湊。客房內的所有設施都是經過精心的考慮和安排，空調在滿足您入住需求的同時又能增添家的溫馨感。旅客可以在閒暇時間去飯店的休閒區，提升健康幸福感。飯店設有24小時櫃檯諮詢服務，為下榻至此的您提供最貼心的行程安排。

若想要遊覽阿爾塔蒙特斯普林斯，奧蘭多阿爾塔蒙特斯普林斯/梅特蘭萬豪唐普雷斯套房飯店將會是一個不錯的的住宿之選。在該地區觀光很容易，Cranes Roost Park、Cranes Roost Ranger Station和Sanlando Park都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括Eugene M Pascarella, DPM、Howard Finkelstein, DPM和Holy Trinity Greek Orthodox of Greater Orlando。所有極具特色的客房都配備有空調，讓您感受到更加貼心細緻的入住體驗。咖啡壺/茶壺可供使用，便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機，讓您感受到賓至如歸的享受。飯店的健身設施有健身室。飯店配置有會議廳和商務中心，定能滿足您商務活動方面的需求。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。

友好的工作人員,優惠的價格,優越的地理位置,乾淨的房間。推薦入住

The hotel is clean and well maintained. The staff were friendly and the breakfast was better than most.

作為會員，入住時有兩瓶水，之後住了幾天卻不再給，問前台拿也不給， 說是規定。酒店環境不錯，不遠有小火車到winter park。

Residence Inn 飯店為您提供放鬆休閒、投入工作及盡情呼吸的空間。這家理想的公寓式飯店擁有 128 間寬敞的開放式套房，均配備客廳。設施齊全的廚房和其他各項設施。