瀏覽用戶對Ehlanzeni飯店的評價

庫爾格河濱旅館
4.6/531 評價
We had a TERRIBLE experience in this place, that we want to share with everyone. The first day we arrived we booked a safari through the hotel, which did not meet the specified schedules and returned us more than two hours earlier than proposed. The guide never told us why, we understand that it was a quiet day and there were not many animals but that is no reason to return abruptly despite having paid for a full day safari until the afternoon. We politely mentioned this to a lady at the hotel since they managed our tour. Suddenly a man who claimed to be the administrator appeared and told us that if we were not happy with his services to leave. We were shocked, at first we didn't understand. The man named started yelling, apparently he has an anger problem, and literally kicked us out from the hotel. We had paid a very high fee to the same lodge to take us to our next accommodation and the man was the only one who could take us. He grabbed our suitcases and started putting them in the car while he told me that he was stealing coffee from the hotel because he opened my things and saw that I had coffee bags (of course wasn’t the case, that was my coffee). Between screams and disrespect, the lady who also worked at the hotel tried to calm him down (she understood the terrible situation) to which he continued to act violently. We were scared and just wanted to leave. She offered to take us in her car but since there wasn't room for everyone, some of us had to go with the man. We were very afraid on the way, the man crashed into some signs of the new lodge we arrived at. then he opened the door and began to say that he did not want to see us again and that we should leave, that we were not welcome. Really, words are not enough to describe how horrible it was to go through those moments. I have some videos in addition to the photos (tripadvisor won't let me post videos). but there is nothing that can reflect what we feel at that moment. I understand that there can be a misunderstanding anywhere (even when we were right about the tour) but what happened next is something that neither in the most luxurious nor in the cheapest hotel can happen. It was an attack, a lack of respect and an aggression on us, guests and clients. The worst thing is that the hotel denies everything so as not to have any ”bad” comments on networks and in their official response through Facebook they only say we had problems with our transportation and tour guide and that it ”has nothing to do with the accomodation” . It is totally false. Our complaint is against Kruger Riverside Lodge, because it was its administrator who attacked us for no reason. We have already made our complaints with booking and in many places but the man who attacked us always responds with lies and diverting attention to events that never occurred. The truth is only one, they literally kicked us out of the place without caring about anything and treated us in the worst way. Please never go to this place
克魯格沙拉提 - 橋上的火車和花園套房
4.7/555 評價
The property itself is beautiful, the train suspended on the bridge is very nicely done. The main problem resides with the safaris, for over $500USD a night I have high expectations for the quality of guides. The hotel used a contract guide that could barely speak english, and had limited to know knowledge of the park or the wild life. Moreover he was a reckless driver who nearly crashed into a tree, and injured the knee of a fellow passenger with a sudden braking for no good reason. I first reported this situation to the front desk during my stay, they ignored it. The lodge managers were away for a couple days, and they didn't leave anyone to oversee the lodge. On the last day, some fellow guests and myself finally got to speak to the managers, and they more/less shrugged their shoulders at the situation and said they wouldn't use the guide again. Great - that really helps us who already spent thousands of dollars to stay here. Nothing else was offered, and they ran off as fast as they could from our table in the dining room. There were other misc service issues, like the mini bars in the rooms not being refreshed properly but it pales in comparison to the other incompetence at this property. Overall, I would say save your money and avoid this place at all costs. Avoid. Avoid. Avoid.
堅果叢莊園旅館
4.4/518 評價
非常安靜的地方,我衹看到了4個房間。房間很大,牀很大,很安全。理克魯格國家公園大門有一段距離
哈茲維尤太陽飯店
3.9/523 評價
從國家公園kruger gate出來的到酒店,有點遠,差不多60km!不過到numbi gate 差不多25km吧,也不遠很快。 酒店沒的說,環境很好,有特色,就是設施稍舊,但是很整潔。protea hotel 南非老牌子了,後來被萬豪收購了。至於有沒有萬豪這個牌子,倒是無所謂也沒有太大的變化。性價比高、價格合適,才是關鍵。 相比國家公園附近的那些動輒幾千塊的lodge,這裏絕對是良心品質! 不用擔心環境,非常好。不用擔心吵鬧。很安靜。門前有草坪,有泳池。 總之,寧願多跑幾十公裏,也要過來住!睡個好覺比什麼都重要
烏托邦非洲遊客別墅
4.6/523 評價
這是我們第二次在非洲烏托邦逗留,我們絕對希望我們能回來。這和我們在2016年作爲家人住在那裏時所記得的一樣美妙!房間很漂亮,很舒服。這是在國際航班倖存後從約翰內斯堡機場前往克魯格的最佳停留。業主不可能更歡迎或樂於助人。我們徹底推薦烏托邦作爲一個美好的住宿地點。
恩岡貝尼野生飯店
4.1/545 評價
I stayed 2 nights at Nkambeni Safari Camp as part of a travel group together with my mum. At arrival we were told to put stickers with the room number on the luggage for delivery. It took extremely long for the luggage to arrive (45min) albeit our room was next to the parking lot. I saw the car including the luggage and 2 guys approaching. I was watching them because I was waiting for it. I saw one guy closing my zip of my suitcase and I got concerned, because I closed my zip (but I did not lock it, my fault). When opening my suitcase the zipped mesh divider inside my suitcase was open (I close it every time). Nothing was missing except a bag with Christmas cookies which was inside my mums suitcase. The next day before leaving for the game drive I closed all the zip’s (inside and outside) and on top I locked my suitcase. When coming back surprisingly I was not able to open my suitcase with my code anymore. I was seeing the front desk, they called the cleaning lady and some manager, telling me that no staff member touched my suitcase. The manager let someone opening up my suitcase by breaking the zip (see picture). And inside the suitcase it was the same situation, the mesh divider inside was open (as I said, I close it every time). I am not accusing the cleaning lady. The room is accessible all the time, the door to the outdoor shower was broken and not lockable anymore plus the staff knew the travel group is on the game drive the whole day! Therefore some staff member went into my room, opened my suitcase with a TSA key or some related tool (somehow the code changed then) and searched trough my stuff. Another bag of German sweets (chocolate almonds) which we put in the shelf „disappeared“. Nothing from my suitcase is missing, not sure what this person was looking for (more food?!). I have left Nkambeni Safari Camp with an unsafe feeling, knowing there work people who are stealing, overstepping boundaries by opening my locked suitcase and the manager was not helpful at all. No compensation or whatsoever was offered to me but obviously I will have to repair the suitcase / replace it. My stay there became a very bad experience, I would never come back and I cannot recommend staying there.

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當地旅遊資訊

飯店數量46
評論則數84
最高價格TWD 34,724
最低價格TWD 1,083
平均價格 (週末)TWD 6,048
平均價格 (平日)TWD 5,754