伊斯坦堡皇冠假日住宿

位置很棒，去到景點走路距離或者搭乘輕軌地鐵，酒店本身是很有趣的歷史建築，比起住宿本身，服務和體驗更讓人眼前一亮，非常印象深刻的是住客免費體驗的spa服務，包括特色的土耳其浴場、桑拿和泳池，另外，酒店的自助餐早餐質量和種類非常不錯，值得嘗試。推薦給想要在老城住宿的旅客。

前台服務員（女的），接待態度很差，我們詢問入住情況。她就管自己打電話。連旁邊的男同事來提醒她，她還是管自己打電話。我們衹能站那裡等她打完電話。即使打完電話她也沒有道歉，還是態度不友好。説要檢查房間又繼續等了30分鐘左右。不知道，是不是因為中國人？我們催了2次，她才給我們辦理退房。 建議中國人入住這家時，要當心。因為她們還會以滿房，讓你加錢。基本是你定房間價格的2～3倍。

The hotel is very big and nice a bit old but good.Rooms need renovation. The variety at breakfast is very good but I asked for the milk in the coffee and they told me it was fresh milk and my stomach was upset all day because of the powdered milk. 5 star hotel but latte with powdered milk is hilarious. Location center is very good. Close to the airport is a very big advantage, definitely shop.

酒店很漂亮。它是全新的，房間很大，工作人員很友好。一切都很完美...乾淨的房間，漂亮的床和家具，良好的無線網絡。位置很棒！步行兩分鐘即可到達博斯普魯斯海峽大橋，您可以在那裡乘坐交通工具乘船可到達伊斯坦布爾的任何地點。酒店前面還有4 條公交線路。該地區有許多商店、餐館、咖啡館和市場。我強烈推薦這家酒店給那些想要位置優越、舒適的酒店的人。

My recent experience at Crowne Plaza was an incredibly disappointing experience that left me deeply unsatisfied. As a frequent traveler and a loyal member of IHG, I had higher expectations for the level of service and professionalism at this hotel. Unfortunately, my expectations were shattered from the moment of check-in. The staff at Crowne Plaza displayed consistent rudeness and a complete lack of concern for our presence as guests. It was evident that they lacked the basic courtesy and customer service skills that one would expect from a reputable hotel. Their behaviour was not only disheartening but also reflected a complete disregard for guest satisfaction. To make matters worse, I was subjected to discrimination, mockery and laughter from the staff, an unprofessional and highly disrespectful behaviour that I never thought I would encounter at a reputable establishment. Adding insult to injury, one staff member even went so far as to instruct the waiting taxi not to take us, further highlighting the unprofessional conduct exhibited by the hotel's employees. Furthermore, the lack of communication and failure to provide any information about the hotel's amenities, breakfast location, and other essential details only added to our frustration. It felt as though we were an inconvenience rather than valued guests. In light of these circumstances, I cannot recommend Crowne Plaza to anyone seeking a pleasant and welcoming hotel experience. The poor level of service and the unprofessional behaviour of the staff tarnish the reputation of the IHG brand. As a result of this horrendous experience, we decided to switch to another IHG property where we hope to receive the respect and courtesy that every guest deserves and we did at the Intercontinental. I sincerely hope that Crowne Plaza management takes this feedback seriously and addresses the issues at hand. IHG should reevaluate the quality of service provided at this particular property to ensure that future guests do not encounter the same distressing experience. It is with great disappointment that I leave this review, as I had previously held IHG and Crowne Plaza in high regard. I hope that necessary improvements are made, and that Crowne Plaza regains its reputation as a hotel that values its guests and delivers an exceptional experience. I left the hotel after 1 hour requesting a full refund for my stay which still has not happened even after how I was treated and 11 phone calls to the IHG support line.

Very beautiful location and some of the staff are really friendly but the reception and room service will leave you frustrated if you're here as a tourist and only speak English. I wouldn't recommend it but I do not want to say it is the worst experience, but I will say that dealing with staff will leave you drained more often than not.

這是一個不錯的地方 寧靜祥和,有一個小商場,在它附近找到了適合孩子們的遊戲 天氣很好,就像我在冬天或春天所說的,只有其餘的 我喜歡它的安靜的最好的東西,它有一個不錯的景色,良好的服務和良好的食物早餐....