珀斯設有健身房的飯店

住了兩晚，間短説一下 ， 買回來的包包被清潔工人偷走了， 酒店管理卻推説是垃圾幫我丟了。極度不負責任的酒店。 I recently had a disappointing experience at Hyatt Regency Perth that I wanted to share with you all. During my stay, I lost some of my belongings in the room after the housekeeping service. To make things worse, I discovered that the cleaner had opened my shopping bag and box without my permission and threw them away after finding them empty. This was a clear violation of my privacy, and I was extremely upset by it. To add to my disappointment, the hotel management and staff did not provide any initiative solutions to rectify the situation. Furthermore, I did not receive any apology from the beginning of the incident until I left, and it was clear that the hotel management did not show any responsibility or care towards me as a customer. They kept dragging their feet and did not provide an official investigation into the matter. As travelers, we rely on hotels to provide a safe and secure environment for us, but this experience made me feel like my belongings and privacy were not respected. I hope that the hotel management takes this feedback seriously and makes necessary improvements to ensure that situations like this do not happen again in the future. Thank you for taking the time to read my review.

We are a family of 8 adults and 2 kids, so booked 4 rooms over 5 nights on our recent trip to Perth. All of us enjoyed the stay. The hotel is located in a very convenient spot within the Perth CBD. It's about a 10-15 mins walk to the key sights and shopping in the city. Rooms are clean and service staff are very friendly and helpful.

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

Would definitely want to stay again. The hotel room has almost everything I needed. Would be a bonus if microwave was more easily accessible. Staffs were friendly too.

入住洲際過生日,酒店提供免費一瓶酒,很不錯。房間對於支付的價格來說很小,考慮到酒店比較新,感覺有點陳舊。我們爲俱樂部休息室的訪問支付了額外的費用,希望我們沒有。它必須是我去過的最糟糕的休息室之一。它非常陳舊,沒有氣氛,除了感覺不育。食物供應非常差。晚上的canapes看起來像他們已經坐了幾個小時,質量很差。早餐甚至更不胃口。這是乾熱食物和冷食物的組合,已經坐了太久,大部分是不能食用的。休息室服務足夠,但肯定沒什麼特別的,不是五星級。退房時,有人問我的住宿情況如何,說這是足夠的,但僅此而已。結賬助理只是感謝我入住。我回復了酒店的通用電子郵件,以尋求反饋,但沒有收到回覆,這就引出了他們對客人反饋給予多少關注和考慮的問題。由於珀斯CBD現在有這麼多酒店,洲際需要提高遊戲來吸引回頭客。

I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.

像往常一樣出去吃飯。決定在EQ公司住在DT。接待處還可以。房間還可以。不得不要求牙膏和牙刷。上午10點後客房服務有限,接受訂單的人沒有幫助。另一方面,早餐很棒。Trung歡迎我們,並給我們提供了早餐區的導遊。不是說我們需要它,就像我以前去過那裏一樣。但是謝謝你。Trung給了我們一個河邊可愛的座位,並走過了5次,看看我們是否需要額外的食物。崔龍絕對是酒店的資產。再見。

辦理入住手續既方便又快捷，您確實需要支付每晚100美元的安全性，這有點煩人，但這就是事實，您可以用來支付目前有所減少的酒店服務，因此您可以使用很多為此，您可以通過現金，借記卡或信用卡支付，我建議您以現金或借記卡的方式立即將其取回 我們住在豪華的頂級房間，它的特大牀和超大枕頭令人讚嘆不已，這兩個房間都非常舒適，房間的窗帘長且漂亮，窗帘後面有百葉窗，可阻擋大部分陽光，但不能遮擋陽光。安靜地到達牀邊的牆壁。一個小窗戶可以打開，讓房間裏的空氣流通。 浴室很大，有足夠的移動空間。與浴成為了亮點。好看又深，足以容納一對適合他們的電影風格浪漫情侶浴😄。浴缸上有一塊木板，如果您願意，可以在木板上放上酒或食物。 Aslo幾乎沒有浴炸彈，這是一個不錯的選擇。 淋浴很好，衹是無法弄清楚如何將其從花灑更改為手持式🤷️。 房間提供T2茶和滴濾咖啡小袋以及兩瓶免費水，這在許多酒店中並不常見。未使用客房服務，因為他們已刪除此服務，並在限定時間內使用小酒館的餐廳菜單。 我們在拉麵餐廳用餐，拉麵餐廳現在是我在珀斯拉麵餐廳的最高地點，而納奧則是其他人。拉麵是一種較濃的湯，但味道濃郁，並配有免費的煮雞蛋 我們不能使用屋頂酒吧，因為它僅在周五開放，這真令人失望，原因是我無意中聽到另一位顧客被告知很高興看到它被放在酒店網站上，所以人們事先知道了 總而言之，一個很棒的住宿地點將再次入住

這是我們最喜歡的城市酒店。方便前往購物,酒吧和餐館。喜歡酒店的特色,從傢俱到電梯。它擁有你需要的一切,很棒的屋頂酒吧,可愛的餐廳。房間舒適乾淨。

This hotel should be better than it is due to what seems like a staff shortage. The beds and the room was fine but a minimum of staff was evident so service struggled. If the intention is to economise then they will not survive. I was instructed to leave the car in the adjacent carpark and was left to struggle with our luggage to the hotel where we loaded our own carriage to take to our room, all this in clear view of other staff. Where was the concierge. We had a drink at the quite busy bar and while waiting for service, we could clearly see that there was no concierge on duty. The carriage we used was left in the hall way until we checked out. Now, if you like Indian food you'll love this place. Trouble is if you don't, go elsewhere. I think a restaurant should be more flexible with their menu.