索倫托飯店

We stayed here at short notice after our flights were cancelled to go to Queensland so it was a spur of the moment booking. Neither my partner or I are into golf so we didn't take advantage of perhaps the biggest attraction to the resort. The main building and restaurant were lovely and the room we stayed in was amazing with a great view across the fairways. Perhaps the only disappointment was that on check in we were given a room hidden away at the back of the resort which wasn't what we booked for. On coming back, it became apparent that the reception staff assumed we were checking in for a 'dirty weekend', hence the room change. For the first time ever, I had to sign an agreement that if we made too much room, I would agree to be moved to another wing. Other than that, we really enjoyed the stay.

美麗的房間,舒適的牀和浴室很寬敞。房間俯高爾夫球場,不我不打高爾夫球!漂亮的小陽台可以看球場,遠處可以看到一些海景。很棒的電視頻道,有很棒的電影可以觀看。暖氣效果很好。🚿淋浴很可愛,壓力很大,溫度也很高。早餐也在我的預訂中,增加了額外的獎金。抵達時接待處的工作人員很可愛,看到一名工作人員很高興參加我。謝謝!🌻酒吧區的工作人員很可愛,可以回答我對她的任何問題,所以謝謝。詢問早上早餐在哪裏。房間樓上有一個不錯的酒吧,所有房間都位於1樓,只有一樓的房間。酒吧很大,寬敞,有很多戶外區域可以坐。大電視看足球比賽,'Go Cats 🐱 總的來說這家酒店很可愛,很安靜,正好是我這個週末需要的。今天也關閉溫泉♨,一直是我最喜歡的!

一室公寓非常可愛和乾淨!非常適合沒有孩子短暫度假,步行即可到達海灘和主要購物*****,很多很棒的地方可以外出用餐,強烈推薦小酒館Elba驚人的工作人員和很棒的食物。

我們在索倫托住了兩晚,參加了婚禮。房間很寬敞,有很多小雜物,如盤子,碗和餐具,洗碗液和茶巾,當然還有通常的茶/咖啡/牛奶。浴室很大,包括洗浴用品。還有一台大電視。一切都很乾淨,雖然它在墨爾本路上,但由於混凝土牆,它很安靜。肯定會再次入住 - 老闆/業主非常包容和友好。

預訂了特大號床豪華套房並打電話給酒店，以確保它位於地面層，設有步入式淋浴間，而不是由於殘疾和孩子的水療浴缸。上午 11 點延遲退房，一切都得到了確認。我們到了酒店，低頭一看，分配的房間是樓上的房間，被告知預訂時沒有備註，我們不能分配樓下的房間。接待員說她可能知道我們和誰交談，但不幸的是他們不再隸屬於酒店。多麼方便。此外，我們被告知他們在使用 booking.com 進行預訂時遇到了問題。最糟糕的是，她現在正試圖將我們安置在接待處/酒吧上方的一個狹小的封閉房間中，該房間位於主酒店的對面，更小，說有電梯，我拒絕了。最後住在樓上原本分配的房間裡，帶著未洗的粘性餐具，因為我可以在當天管理樓梯，並且不想在長期鎖定後破壞期待已久的假期。這種情況處理得不好，接待員從來沒有對他們身邊發生的錯誤表示同情或道歉，只是一直指責缺乏筆記。不專業，粗魯和偷偷摸摸！甚至懶得問延遲退房，因為我們確信不會有任何筆記。提示：通過電子郵件獲取任何特殊要求，以便您以書面形式提出，因為他們會公然否認通過電話確認的每一個字

非常好的氛圍,真的讓你感覺自己在度假。入住的時候跳進婚禮儀式。工作人員很友好。但是連住酒店都沒有免費停車場。我喜歡窗外的景色。

WOW! Carmel’s is simply Devine! This accomodation is stunning and is a beautiful place to rest and relax. There was plenty of room for our party of 6. Keyless entry, underground parking and access to the apartments is simple and easy. We loved the fully equipped kitchen with everything you need to cook, it has a coffee machine, large selection of teas and having a washing machine and dryer was fantastic. 3 bedroom apartment had spacious bedrooms with comfortable beds with plenty of pillows and blankets. 2 smart TVs and a gorgeous kitchen bathrooms and spacious lounge and dining area. The remote blinds were a nice touch and so easy to use. The balcony was huge with a BBQ and dining table. Service from Staff was exceptional they went above and beyond to provide mobility disability items for my Mum to make her stay more comfortable which was greatly appreciated. Location was perfect in the Main Street you could walk to shops and restaurants which was great. A grazing platter was a very nice gesture and was delicious. I would highly recommend staying at Carmels a perfect getaway couples, families or a group of friends.

還可以

我們三人組住的很舒服。地方設施齊全,乾淨。入住方便。步行到商店和外賣都不遠。參觀半島還會再住這裏。

從哪裏開始?陽光側面升起只是可愛的。它新鮮,乾淨,非常Scandi-modern,非常舒適。我們只住了兩個晚上,但本來會喜歡住更長的時間。我知道我們的同伴也感覺到了。我們的房間很寬敞,牀超級舒服,巨大的浴室無可挑剔的乾淨。哦,還有準備的精美的早餐,真的,真的很好。西奧和卡琳是偉大的主人,我們真的很喜歡與他們的對話。我們可以高興地向任何想登上城市並發現附近野生動物豐富的地方的人推薦陽光側。