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聖路易斯白玉蘭飯店-臻品之選飯店
4.2/599 評價

聖路易斯白玉蘭飯店-臻品之選飯店

聖路易斯|距離City Garden0.39km
Unfortunately, due to a horrific experience at this hotel on Friday, March 10, but worse yet, how they handled it, more like, didn't handle it at all, it overshadowed any positive feedback I would have liked to have provided for this hotel. My husband and I have received zero communications/acknowledgment/not an ounce of compassion from ANYONE associated with this hotel, which all stems from an absolutely terrible experience - being stuck in this hotel's small elevator for over 80 minutes, late at night with anxiety ridden people and some VERY unfortunate circumstances including bladders filling up! We were told from someone over the speaker that we would be out in 10 minutes when their elevator company arrives, which turned into 30 minutes with no one showing up nor any updates. Not because of the hotel staff, but because of my friends/family insisting, 911 was finally called and the fire department was dispatched. Saturday morning we asked to speak with management and were told that management wasn't there on the weekends. We checked out on Sunday, and asked that a manager call us on Monday. Nothing. 7 days later, and there has been ZERO communication from this property's management. We didn’t even receive an apology nor receive any acknowledgement about our experience from the desk clerks that weekend. Nothing. Unbelievable and inexcusable. I'm disgusted, disappointed, now angry and disturbed by the silence, disregard and lack of compassion from this establishment.

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正在尋找City Garden附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
聖路易斯市中心英迪格飯店
3.6/572 評價
這是我有史以來最差的酒店體驗,沒有廣告宣傳的早餐,沒有廣告宣傳的餐廳;酒吧裏有打印的菜單,但沒有上菜。我入住的原因之一是早餐作爲IHG獎勵津貼的一部分。由於缺乏早餐,我得到了承諾的積分,但沒有給予任何。看過去的評論,早餐儘管有廣告,但已經走了很長時間。此外,停車庫指令電子郵件給出了錯誤的停車庫,這讓我花了錢退出停車在正確的停車場。進入正確的停車庫令人困惑。甚至沒有給出地址,只是轉動指示,訪問是通過銀行大堂。沒有升級或 perk 給鑽石會員。事實上,這是如此公然的無視,我不知道爲什麼有人會在 IHG 花大量的忠誠。我不允許延遲退房,即使30分鐘。當我告訴他們我可能會遲到時,我從來沒有如此缺乏住宿。其實晚上工作人員告訴我“12點退房就好了,但跟早上工作人員確認”早上工作人員不允許11點過去一分鐘,前台有一個人在工作,導致辦公桌排長隊。我沒有爲他們在停車庫上的錯誤說明提供任何解決方案或退款。房間裏的電話不起作用。總的來說,本應是放鬆的住宿最終導致了混亂。我應該在預訂前閱讀更多的評論。我仍然沒有得到任何承諾的積分,因爲缺乏早餐,但我已經完成了這個噩夢酒店。
聖路易斯威斯汀飯店
3.9/5103 評價
If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.
OYO密蘇里聖路易斯市中心飯店
3.2/541 評價
說真的,酒店真的很好。 酒店的人員非常的禮貌,而且去哪裡都是非常方便的。 最值得的一提的是有一個年紀大一些的本地人員,非常的專業!
聖路易斯拱門凱悅飯店
4/597 評價
酒店位於市中心,就在金拱門邊上,對麪老法院可以免費參觀,過馬路有雕塑公園,不錯的咖啡館,酒店停車場收費。
聖路易斯彭尼韋爾飯店(希爾頓旗下飯店)
4.2/5100 評價
一家非常好的酒店。在我們拍了一張傳單之前,不知道這家酒店存在。非常令人愉快的驚喜。我們想要靠近棒球場的東西(步行約4個街區),當我們從南下開車時,開車很容易到達。服務非常好,酒店大堂,酒吧區(另一個加號)和房間都非常讓我的妻子高興。他們週五晚上在酒吧附近播放現場音樂,比賽結束後我們在休息區定居了幾個小時,只是放鬆。唯一的缺點是較低的樓層有點吵,街道噪音很大,將來我會要求更高的樓層。我們一定會回去的!
聖路易斯四季飯店
4.6/585 評價
Not a great Four Seasons experience. We have stayed at many Four Seasons around the world, and the St. Louis Four Seasons was not up the usual standards. Our room overlooked an industrial park and a ”hotel” that had mattresses on the balconies. The lobby had flooding or a leak that was covered with towels for more than a day. The restaurant/bar attracted a large crowd that left debris and cigarette butts on furniture that remained there overnight and into the morning hours. The complimentary coffee was cleaned up at 8 a.m. on weekends, and one day, they never put out milk or cream. Each day of our stay we had to leave the hotel to get a cup of coffee with cream. This is more of a mid-range hotel experience and not worthy of the rate we paid.

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